Frequently Asked Questions

SHIPPING

What is the status of my order?

If you ordered directly from Inox, you’ll receive a confirmation email after you place your order which should include information about the expected ship date(s) for your items. You'll receive another email when your order ships.

Do You Ship Internationally?

We're sorry, but we do not ship to international destinations for orders placed online.

Do You Offer Fast Shipping?

We're sorry, but we do not currently have any such service.

What if i'm not home?

If you're not at home at the time of delivery, the courier will try to reach you to arrange a new attempt.

PAYMENT

What Payment Methods Are Accepted?

You can make payments using PayFast

Order & Returns

How Do I Track My Order?

Please enter your order number and email address on the provided link to track your order. https://inoxelectronics.com/track-your-order/

Do you accept returns?

Yes, we do accept returns within 30 days of purchase

Can I exchange an item?

Yes, within 10 days after the purchase. You will have to pay the shipping cost again.

How long does it take to process the return?

It takes 10 days for the whole process.
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